Check out our frequently asked questions.
Catering and Gifts
Is catering available?Most Four Square stores can help you cater for almost any occasion. We can provide food platters, cakes and catering ideal for birthday parties, office shouts, morning teas or shared lunches. Visit the store page of your local Four Square to find a menu and order form.
Any gift ideas?
Health and Safety
What is a health and safety issue?We take all health and safety issues very seriously. We want to know about anything that may affect people’s safety and well-being in and around the store, including hazards, injuries, or issues with the products we sell. If you spot anything that concerns you in or around the store, we suggest you notify a staff member in store immediately.
How do stores address health and safety issues?We have a Foodstuffs team that will take appropriate action and liaise with stores to address anything that may occur. To find out more about this you can pop in to your local store and ask at the customer service desk or contact the store through this contact form.
Jobs and Careers
Found a lost Four Square trolley?We want to make the shopping experience as convenient as possible for our customers by providing enough shopping trolleys for use. Like you, we also hate to see our city's streets untidy! We work closely with local councils and the community to manage our trolleys; but we need your help to return used trolleys and report abandoned trolleys so we can collect them.
If you spot a trolley that has been abandoned, we'd appreciate it if you could use this contact form to let us know.
In your message, please include the location of the trolley, e.g. "corner of main street and high street" or "outside 3 Jones Drive" and the name of the nearest Four Square store, and we will collect it.
I have a problem with a product I have purchased, what can I do?
I'm looking for a particular item, does my local store stock it?
How do I place an order for my local store?
How do I make a product suggestion for my local store?
Promotions and Deals
Sponsorship and Fundraising
How do I apply for sponsorship?Four Square stores are all locally owned and operated and so there's a true commitment to supporting the communities in which we operate. If you are a local community group wanting to make a sponsorship and donation requests, please contact your local store directly. You can go to the store details page to find their contact details.
How do I organise to set up a fundraising stall outside my local store?
I’d like to give feedback about a store I visited, what do I do?