Gift Cards - Terms and Conditions
These terms and conditions apply to each Gift Card purchased at any Four Square store. By purchasing, using or receiving a gift card, you agree to be bound by these terms and conditions and to otherwise use your gift card in compliance with law.
Your gift card is non-refundable, cannot be redeemed for cash or replaced if lost or stolen. Resale of your gift card is prohibited. You are not entitled to use your gift card for the purchase of another Gift Card or Fuel or any other product that we notify you in these terms and conditions from time to time.
Your gift card balance can be used to purchase goods in-store at any Four Square store. Your gift card balance cannot be used to purchase goods through online shopping or click and collect services.
If the price is less than the value remaining on your gift card, the balance will remain on your card for use on another occasion. The value redeemed at the Four Square store will be deducted from your gift card balance. Where the price of purchased goods with your gift card exceeds the card balance, you must pay the amount exceeding the card balance by an alternative payment method.
For gift cards purchased after 1 October 2025, the card expires either (a) 5 years after the date of purchase or if specified, (b) on the expiry date stated on your card (such date being at least 3 years after the date of sale of the gift card). For gift cards that do not have a specific expiry date stated on them, the validity period will be expressed with reference to the date of purchase, which will be recorded on your gift card. Any balance that remains on the card after expiry will not be refunded or credited.
You may purchase up to 10 gift cards at any Four Square store, subject to the per card and aggregate maximum value (in one transaction or series of related transactions) limits set out below. For purchases exceeding 10 gift cards, please contact the Four Square support centre team at [email protected] for North Island customers or [email protected] for South Island customers, or request and complete the ‘Gift Card Bulk Order Form’ in-store.
Your gift card, once activated, may be redeemed for purchase of goods at any Four Square store, subject to the exclusions listed above.
The gift card value is activated at time of purchase by one of our team loading value onto the gift card. Once your gift card has been activated, you cannot add any further value to it.
The funds available will be verified on request or at time of use. The minimum value that can be loaded on a gift card at any Four Square store is $5.00. The maximum value that can be loaded on a gift card at any Four Square is $999.00 and an aggregate maximum value of $4,999.00 in respect of gift cards purchased in one transaction or a series of related transactions at any Four Square store. The aggregate maximum value limit of $4,999.00 (in one transaction or series of related transactions) has primacy over the 10 gift card and $999.00 per card limit, such that, for example, a customer buying 10 gift cards will have a maximum potential value per gift card of $499.00. Bulk gift card purchases that exceed these limits are available, but a separate application process applies. Please contact the Four Square support centre team at [email protected] for North Island customer, or [email protected] for South Island customers, or request and complete the ‘Gift Card Bulk Order Form’ in-store.
To meet our obligations under New Zealand’s Anti-Money Laundering laws, we reserve the right to undertake further due diligence on any application to purchase gift cards to a value over the $4,999.00 limit (in one transaction or series of related transactions).
Any personal information we collect from you will be held in accordance with Four Square’s privacy policy (found here on the website) and the Privacy Act 2020. Our privacy policy sets out how we can collect, hold and use your personal information.
We may change these terms and conditions from time to time without notice. Changes will be made by posting them on the website and it is your responsibility to check the website for changes. The revised terms will take effect when they are posted, and your continued use of your gift card means you agree to our revised terms.
If you have questions or if you wish to make a complaint about your gift card, please visit or contact the Four Square store, or email us using the contact us section of the website or by calling 0800 477 827. Your gift card is issued by Foodstuffs (N.Z.) Limited.
Date of Issue: 29/09/25